Each year, Familylinks directly serves more than 9,000 of our most vulnerable friends, loved ones and neighbors in western Pennsylvania. Our clients come to us because they’re dealing with any number of challenges: addiction, mental health issues, intellectual disability, family conflict, abuse or neglect, homelessness, or the difficulties presented when trying to remain independent while growing older.

Our vision is that all families and individuals in western Pennsylvania have the tools they need to be healthy, happy, and strong for life.

Beyond our mission and vision, Familylinks is committed to six core values that inform our decisions:

• Professionalism: We are honest with our stakeholders and have the courage to make hard decisions.
• Stewardship: We are accountable and transparent to staff, consumers, donors and community partners.
• Communication: We promote discourse that is inclusive, collaborative, and respectful.
• Innovation: We continually measure and utilize resources to ensure we possess the highest quality of services for changing needs.
• Empowerment: We believe in the ability to change and are committed engaging the wider community we serve.
• Inclusion: We respect each other’s diversity and celebrate personal, team, and organization achievements.